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Shipping & Returns

Shipping Policy

Welcome to Casacosta's online gourmet grocery store! Here, we offer a variety of fresh and gourmet products from Italy, including Fassona beef steaks, salame, cheese, and more. We take great care in packaging and shipping our products to ensure they arrive at your doorstep fresh and in perfect condition. Our shipping rates are calculated based on the weight and destination of your order. Please allow 2-3 business days for processing before your order is shipped. If you have any questions or concerns about shipping, please don't hesitate to contact us!
 
At Casacosta, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, please contact us within 7 days of receipt to request a return or exchange. We'll be happy to assist you with the process and provide you with a refund or exchange, as long as the item is returned to us in its original condition. Please note that shipping costs are non-refundable. Thank you for shopping with us!

Return & Exchange Policy

At Casacosta, we understand that sometimes things don't work out. If you need to return or exchange an item, please contact us within 7 days of receipt to initiate the process. To be eligible for a return or exchange, the item must be in its original condition and packaging. Once we receive your returned item, we will process your refund or exchange as soon as possible. Please note that shipping costs are non-refundable. Thank you for choosing Casacosta for your gourmet grocery needs!

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